Error

Error Code Message Resolution

AUTH


Unauthorized access, please contact Westcon API Support

Contact Westcon Support with details of the request.

ERR


An internal error occurred. If this problem persists, contact Westcon API Support.

Retry your request and if the problem continues, contact Westcon API Support with details of the request for further investigation.

GEN


Generic carrier system error has occurred.

Retry your request and if the problem continues, contact Westcon API Support with details of the request for further investigation.

MAX


Too many requests

Refer to carrier limitation table and wait indicated interval before retrying your request.

OFF


Carrier System(s) offline.

Carrier system is temporarily offline. Retry request after some wait period.

OK


Success.

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PAR


Invalid parameter(s).

Check request parameter(s) and resubmit message.

SNF


Shipment Not Found.

Check tracking number is correct.